Find the cap basis
Record fixed amount, multiple of bonus, multiple of deposit or another formula and the account currency.
This page is a decision worksheet built around a specific search task. It separates observable records, first-party wording and unresolved claims so the conclusion can be checked again after a material change.
Link the affected funds
Identify whether the cap applies to bonus winnings, all account winnings or one promotional balance.
Check conversion timing
State when bonus money becomes cash and whether support must manually review or remove excess.
Read verification conditions
Map KYC, payment ownership, withdrawal minimum and method restrictions separately from the cap.
Document forfeiture
Explain what happens to value above the ceiling and whether a withdrawal request triggers removal.
Completed wagering does not always remove the ceiling
Do not assume a cash-labelled balance is fully withdrawable. Preserve the accepted cap clause and account ledger before requesting payment.
Questions this page resolves
What is a 5x bonus max cashout?
It can limit withdrawal to five times a defined bonus amount; verify the exact base.
Are deposit winnings capped too?
Some terms distinguish cash-funded play, while others affect the entire promotional session.
What happens to excess winnings?
They may be removed on conversion or withdrawal under the offer terms.